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550x800 (recommended size of email content, including text)
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Allow ten business days for testing and review.
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All images must be served by client, or certified third-party server.
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No Rich Text characters. Using Microsoft Word creates rich text errors, we recommend using note pad or text pad. |
| Character |
Rich Text Format |
Plain Text (ASCII) Format |
| double quotes |
" " |
" " |
| single quotes |
' ' |
' ' |
| dash |
- |
- |
| dot dot dot |
... |
... |
| bullet |
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Use another appropriate character |
| register |
® |
(R) |
| trademark |
TM |
(TM) |
| copyright |
© |
(C) |
| accents |
à |
Use another appropriate charcter |
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URL is limited to 256 characters, no parenthesis. |
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No attachments. |
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No additional data can be appended to Beacon functions (for example, Hitbox tracking). |
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Combined Weight Limitation (Text and HTML): |
| List Size |
Weight Max |
| <500K |
35K |
| 500K - 1M |
30K |
| 1M - 2M |
25K |
| 2M+ |
20K |
| Additional Specifications for TEXT Creative |
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URL's may only be used at the end of sentence
- Correct: "For a great site please visit: http://www.disney.com"
- Incorrect: "Visit http://www.disney.com for a great site"
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Recommended file size is less than 3K
- ASCII. Txt file
- Line breaks with space after each line
- 70 Character limit to each line
- Message may not exceed 35 URL's
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| Additional Specifications for HTML Creative |
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HTML should adhere to general coding standards- HTML may render differently in various email clients (AOL, MSN/Hotmail, Yahoo and Outlook etc) and should be tested by QA |
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Escape codes are okay (©) |
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No <STYLE> tags (a.k.a. style sheets) |
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No <SCRIPT> tags (a.k.a. JavaScript) |
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Embedded features such as sound must be tested prior to delivering assets to CMA |
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No Flash animation |
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CMA cannot host images; images must have absolute image paths. |
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If HTML creative is a single image, we recommend placing a direct link to the image with the following copy, "If you can't see the above image, then please click here". |
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Recommended file size is less than 15kb (This does not include hosted graphics, however please be aware that if you are using especially heavy graphics they may load slowly in the user's mail client). |
| Specifications for Subject Line |
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Plain text (no copyright symbols, etc) |
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Suggested length, less than 7 words and less than 50 characters, maximum length 70 characters. |
| Extra copy for Ad Sales Mailings Only |
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The following copy should be included at the top of both the TEXT and the HTML creative for all Ad Sales mailings:
Dear [CMA Manger will insert] Guest, When you registered at [CMA Manger will insert], you asked to receive information from our sponsors. We are pleased to send you this special offer from [Name of 3rd Party]!
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Solo Emails require a legal footer; please confirm with your account manager that the correct footer template is used.
DOL Third Party Footers
DOL FamilyofBusiness Footers (For Internal Use Only)
For additional help in formatting your email, download and view our Email Tips and Tricks Word doc.
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